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About Cynergy Technology IT Services
We bring together expertise from Cynergy Technology and our global family of manufacturers, distributors and solution specialists. Our teams design solutions that are effective, reliable and state-of-the-art. Read our Google Reviews.
While we are an east Texas company with over 40 years serving the organizations and communities in the region, our capabilities extend far beyond the borders of the Piney Woods or the state of Texas. Cynergy Technology offers many services and solutions that can be delivered effectively at a distance, yet with the same personalized attention to detail that our local clients enjoy. From security and managed services to infrastructure design and deployment, our national partnerships and advanced communication systems mean we can bring award-winning partnerships to your IT opportunity, wherever you need us to deliver.
Cynergy Technology in Tyler, TX Contact Information
Advantages of Using Cynergy Technology’s IT Services in Tyler, TX
Strategic Advocacy and Support
Consistent Operational Excellence
Tight Security and Governance
Cynergy Technology in Tyler, TX IT Services
Virtualization & Cloud
Managed IT Services Provider
IT Services in Tyler, TX – FAQs
Where can I find Managed IT services in East Texas
Frankly, everywhere. Unfortunately, filing a business name and calling your new idea “managed IT services” is simple. But to find truly strategic, experienced technology consultants who can provide the full range of managed IT services (not just break-fix support), you must believe that IT is more than just a cost to be minimized – it is a strategic asset to be leveraged so your business grows and achieves its goals. We are Cynergy Technology and that is exactly what we do.
Can you help me move my technology to the cloud?
Absolutely and we’ve been doing them for years…but let’s do this the right way. We know the questions to ask about your goals for a cloud project, your internal workflows, the way your staff interacts with your data, and your compliance needs. From that discussion, we can tailor a cloud or hybrid/converged solution to meet your specific requirements.
I get at least an email a day about IT managed services. How do I know who to pick?
We could tell you “look no further – here we are”. We could talk about our east Texas-based Rapid Response Team, pool of certified and screened engineers and our advanced ticket tracking system. We’re proud of what we’ve done, but we’d rather let our community partners speak for us. At Cynergy Technology, we believe it is all about the experience we deliver.
Why is Cynergy Technology different?
If you wanted to have someone build a house, you’d turn to a General Contractor. You know what kind of house you want. The GC knows how to get that house built. We are your IT general contractor. Cynergy Technology will work with you to define your needs and ensure our solutions match your organizational goals. Then we will hand-pick the best technology, expertise, and support services to build your dream. During the entire process, we will function like a badged employee of your company. One stop and you can go back to doing what you love.
I have IT staff – do you replace them?
If your staff are positively contributing to your business, there is no reason recreate the wheel. Let’s get everyone together and figure out where they are effective on their own and where they could use some extra resources. The world of technology is too big and moving too quickly for any team to know everything. So let’s pool our resources and work as partners to get you what you need.
What managed IT services in East Texas are needed to succeed
Strategic – anyone can do break/fix. Cynergy Technology is a strategic IT consultancy. We work with clients who want to turn IT into a business advantage: to take better care of their patients, to offer new financial benefits to their banking customers, to protect and serve their communities, and to better educate and engage their students and to win new business. Stability – most IT businesses come and go. They change hands then change hands again. Their staff may not hold sufficient certifications in the technology they support and may not be fully screened for the environment you operate. Cynergy Technology staff hold Gold/Platinum level certifications. We fully screen our engineers for CJIS (Criminal Justice Information Systems) access used by police departments. We work in hospitals, schools, banks, city county governments – everywhere that stability is more than just a benefit…it’s a requirement.
What are the benefits of using a managed service provider
There are three things every business leader must make a priority. How does my company grow? Strategic IT – tied to business plans and objectives with a clear technology plan to move forward – is our answer. How do I attract and retain the best and brightest employees? Proactive IT – planning your technology to put the best solutions at your employees’ fingertips and then fixing most problems before they cause downtime – is our answer. How do I protect my brand and reputation in the community? Secure IT – using a multi layer approach involving cybersecurity, monitoring and response, backup and disaster recovery to protect your most vital client and staff information – is our answer.
If there is one thing that can wreck your client base, cause stress in your staff and destroy the brand you have worked so hard to build, it is a data security breach that goes public. What’s true for you is also true for us as a managed service provider. This may come as a surprise to you, but one of the emerging targets for hackers are the managed service providers with access to hundreds of companies and systems. We are so passionate about your security that we developed our own industry-leading security standard for our managed services operations – and we want to share it with you. As you interview managed service providers, ask these questions and evaluate the answers. We believe these are minimum standards for managed service professionals doing what we do. When you get “we don’t do that”, have the same conversation with us. Spoiler alert – we do all of it and are adding to our client’s security on a weekly basis.
We Want To Be a Part of Your Success Story
OUR MISSIONTo improve profitability – Cynergy Technology continually strives to increase profitability by adopting new solution sets, cultivating new manufacturer relationships, and developing innovative services for our customers. To increase efficiency – We constantly analyze internal processes and procedures for new ways to improve communication, knowledge and resource utilization so that we can provide service as efficiently as possible. To provide exceptional customer service – From the first contact through final follow-up, we believe our co-workers, customers, and manufacturer partners deserve the very best treatment. Our staff strives to make every opportunity for communication count. To attract and retain the best systems engineers, technicians, sales and support staff in the area – Staffing highly technical staff can be a challenge in a rural area, but we have managed to find fantastic employees and make sure they are given opportunities to grow, learn, and feel appreciated.
CORE VALUESOur core values revolve around relationships, both inside and outside our company. They are:
- Elate the customer – We want every interaction with our customers to be outstanding.
- Embrace change – Our business is always evolving, so our employees must embrace innovation.
- Build strong relationships – While we are a technology company, relationships are the core of our organization.
- Grow and learn – We encourage our employees to expand their skill sets and knowledge on a daily basis, both personally and professionally.