Managed IT Services Provider

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What Cynergy Technology Managed Services Provides

Cynergy Technology Managed Services delivers consistent operations management and predictable results by following industry best practices, and provides tooling and automation to increase efficiency, and reduce your operational overhead and risk.

Cynergy Technology Managed Services provides ongoing management of your infrastructure so you can focus on your running your business. By implementing best practices to maintain your infrastructure, we reduce your operational overhead and risk. Cynergy Technology Managed Services automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full- lifecycle services to provision, run, and support your infrastructure. Our rigor and controls help to enforce your corporate and security infrastructure policies, and enable you to focus on your organization. Cynergy Technology Managed Services improves agility, reduces total cost of ownership, and unburdens you from infrastructure operations so you can direct resources toward differentiating your business.

Benefits

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Strategic Advocacy and Support

With Cynergy Technology Managed Services, you get access to a dedicated virtual Chief Information Officer (vCIO) as well as senior Network Administrator (NetAdmin) at no additional cost. While Cynergy Technology Managed Services becomes accountable for the operation of your infrastructure, you retain control to build and run your business and gain strategic and operational advocacy and support to help you focus on innovation.

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Consistent Operational Excellence

Cynergy Technology Managed Services manages the daily operations of your infrastructure in alignment with industry standard processes. Through monitoring, automation, and dedicated support teams, Cynergy Technology Managed Services will keep your infrastructure current and secure, quickly recognize and respond to events, and enable you to easily request changes based on your needs. Simply put, Cynergy Technology Managed Services manages your technology operations so you don’t have to.

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Tight Security and Governance

Cynergy Technology Managed Services provides standardization for deployments, supports compliance with your internal policies, and is integrated with BitDefender for endpoint protection. Additionally, our operating environment and infrastructure templates adhere to Cynergy Technology architecture best practices to provide governance, control, and security that are paramount to your business.

How We Do It

Incident Management

Cynergy Technology Managed Services monitors the overall health of your infrastructure resources, and handles the daily activities of investigating and resolving alarms or incidents. For example, in the event of a component instance failure, Cynergy Technology Managed Services would recognize the failure and automatically launch the appropriate action to help minimize or avoid service interruption.

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Patch Management

Cynergy Technology Managed Services takes care of all of your OS patching activities to help keep your resources current and secure. When updates or patches are released from your OS vendors, Cynergy Technology Managed Services applies them in a timely and consistent manner to minimize the impact on your business. Critical security patches are applied as needed, while others are applied based on the patch schedule you request.

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Security Management

Cynergy Technology Managed Services protects your information assets and helps keep your AWS infrastructure secure. With anti-malware protection, intrusion detection, and intrusion prevention systems, CynergyTechnology Managed Services manages security policies and is able to quickly recognize and respond to any intrusion.

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Continuity Management

Cynergy Technology Managed Services backs up your critical data and platforms at scheduled intervals that you define. In the event of a failure or outage that impacts your business, or at your request, Cynergy Technology Managed Services can perform a restore of any of your backups as needed, including backed-up volumes or snapshots.

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Reporting

With Cynergy Technology Managed Services, your assigned vCIO and Network Administrators will provide a monthly summary of key performance metrics, including operational activities, events and their respective counterparts.

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