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Tyler: 903-581-7000
Longview: 903-757-5900

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Cynergy Technology in Kilgore, TX Contact Information

Service Area

Kilgore, Texas 
sales@cynergytech.com

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Advantages of Using Cynergy Technology’s IT Services in Kilgore, TX

Strategic Advocacy and Support

 

Consistent Operational Excellence

 

Tight Security and Governance

 

Cynergy Technology in Kilgore, TX IT Services

Security

Virtualization & Cloud

Managed IT Services Provider

Infrastructure

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Phone Systems

IT Services in Kilgore, TX – FAQs

Where can I find Managed IT services in East Texas

Frankly, everywhere. Unfortunately, filing a business name and calling your new idea “managed IT  services” is simple. But to find truly strategic, experienced technology consultants who can provide the  full range of managed IT services (not just break-fix support), you must believe that IT is more than just a  cost to be minimized – it is a strategic asset to be leveraged so your business grows and achieves its  goals. We are Cynergy Technology and that is exactly what we do. 

Can you help me move my technology to the cloud?

Absolutely and we’ve been doing them for years…but let’s do this the right way. We know the questions  to ask about your goals for a cloud project, your internal workflows, the way your staff interacts with  your data, and your compliance needs. From that discussion, we can tailor a cloud or hybrid/converged  solution to meet your specific requirements.

I get at least an email a day about IT managed services. How do I know who to pick?

We could tell you “look no further – here we are”. We could talk about our east Texas-based Rapid  Response Team, pool of certified and screened engineers and our advanced ticket tracking system.  We’re proud of what we’ve done, but we’d rather let our community partners speak for us. At Cynergy Technology, we believe it is all about the experience we deliver. 

Why is Cynergy Technology different?

If you wanted to have someone build a house, you’d turn to a General Contractor. You know what kind  of house you want. The GC knows how to get that house built. We are your IT general contractor.  Cynergy Technology will work with you to define your needs and ensure our solutions match your  organizational goals. Then we will hand-pick the best technology, expertise, and support services to  build your dream. During the entire process, we will function like a badged employee of your company. One stop and you can go back to doing what you love. 

I have IT staff – do you replace them?

If your staff are positively contributing to your business, there is no reason recreate the wheel. Let’s get  everyone together and figure out where they are effective on their own and where they could use some  extra resources. The world of technology is too big and moving too quickly for any team to know  everything. So let’s pool our resources and work as partners to get you what you need. 

What managed IT services in East Texas are needed to succeed

Strategic – anyone can do break/fix. Cynergy Technology is a strategic IT consultancy. We work with  clients who want to turn IT into a business advantage: to take better care of their patients, to offer new  financial benefits to their banking customers, to protect and serve their communities, and to better  educate and engage their students and to win new business. Stability – most IT businesses come and  go. They change hands then change hands again. Their staff may not hold sufficient certifications in the  technology they support and may not be fully screened for the environment you operate. Cynergy  Technology staff hold Gold/Platinum level certifications. We fully screen our engineers for CJIS (Criminal  Justice Information Systems) access used by police departments. We work in hospitals, schools, banks,  city county governments – everywhere that stability is more than just a benefit…it’s a requirement. 

What are the benefits of using a managed service provider

There are three things every business leader must make a priority. How does my company grow?  Strategic IT – tied to business plans and objectives with a clear technology plan to move forward – is our  answer. How do I attract and retain the best and brightest employees? Proactive IT – planning your  technology to put the best solutions at your employees’ fingertips and then fixing most problems before  they cause downtime – is our answer. How do I protect my brand and reputation in the community?  Secure IT – using a multi layer approach involving cybersecurity, monitoring and response, backup and  disaster recovery to protect your most vital client and staff information – is our answer.  

If there is one thing that can wreck your client base, cause stress in your staff and destroy the brand you  have worked so hard to build, it is a data security breach that goes public. What’s true for you is also  true for us as a managed service provider. This may come as a surprise to you, but one of the emerging  targets for hackers are the managed service providers with access to hundreds of companies and  systems. We are so passionate about your security that we developed our own industry-leading security standard for our managed services operations – and we want to share it with you. As you interview  managed service providers, ask these questions and evaluate the answers. We believe these are  minimum standards for managed service professionals doing what we do. When you get “we don’t do  that”, have the same conversation with us. Spoiler alert – we do all of it and are adding to our client’s  security on a weekly basis.

We Want To Be a Part of Your Success Story

We listen to you until we fully understand where you want to take your organization. Then we find technology solutions that will help you achieve those goals.

GET BACK TO DOING WHAT YOU DO BEST

When you partner with Cynergy Technology, we help you get back to doing what you do best – running your organization.

TURN YOUR TECHNOLOGY INTO AN ADVANTAGE

We work with clients who see technology as a way to showcase who they are and what they do.

INCREASE THE IMPACT ON YOUR COMMUNITY

With technology supporting your operations, you can focus on increasing the impact your organization has on your community.

OUR MISSION

To improve profitability – Cynergy Technology continually strives to increase profitability by adopting new solution sets, cultivating new manufacturer relationships, and developing innovative services for our customers.

To increase efficiency – We constantly analyze internal processes and procedures for new ways to improve communication, knowledge and resource utilization so that we can provide service as efficiently as possible.

To provide exceptional customer service – From the first contact through final follow-up, we believe our co-workers, customers, and manufacturer partners deserve the very best treatment. Our staff strives to make every opportunity for communication count.

To attract and retain the best systems engineers, technicians, sales and support staff in the area – Staffing highly technical staff can be a challenge in a rural area, but we have managed to find fantastic employees and make sure they are given opportunities to grow, learn, and feel appreciated.

CORE VALUES

Our core values revolve around relationships, both inside and outside our company. They are:

  • Elate the customer – We want every interaction with our customers to be outstanding.
  • Embrace change – Our business is always evolving, so our employees must embrace innovation.
  • Build strong relationships – While we are a technology company, relationships are the core of our organization.
  • Grow and learn – We encourage our employees to expand their skill sets and knowledge on a daily basis, both personally and professionally.

What our customers say

Don’t take our word for it.  Listen to what other companies have to say about working with Cynergy Technology.
Working with Cynergy Technology means we get to focus on the tasks that make us successful and let the Cynergy Team handle the technology we need to do those tasks.
Mr. Jordan

Velvin Oil

With Cynergy, I’m able to have stuff monitored all the time, our equipment is always up and running and all of our needs are met.  They do a great job a making us feel like we are their most important customer. I would highly recommend Cynergy to anyone.
Kenneth Bardsley

Facilities Director, The Cascades

Our Partners

We maintain relationships with next-generation IT leaders who contribute to our customer’s future growth expansion.

Want to know what we can do for you?

WE HAVE MORE THAN 42 YEARS OF EXPERIENCE
Tyler: 903-581-7000
Longview: 903-757-5900

Contact

Tyler:

903-581-7000

Fax: 903-581-7629

Longview:

903-757-5900

Fax: 903-757-8657